
... for a lesson about iPod photo and how I almost lost all our vacation pictures.
The moral of the story? Thank goodness for Norton Disk Doctor.
When Jason came home with a new iPod Photo about a week before our trip, I initially rolled my eyes at it - thinking it was just another one of his gadgets. But then I realized that this meant that we would not be having to take a laptop to Venice. Using a connector between the iPod and the camera, we could download direct to the iPod and it would save all our photos until we returned home.
I was nervous at the prospect that this gadget would be responsible for the safety of all our photos, but was willing to suspend worry and trust that Jason had tested it all thoroughly enough to know it would work.
We returned home late Saturday night and part of Jason's ritual that night was to check and make sure that the download of the photos would work smoothly. He had several gigs of photos on the iPod photo so he just tested a few pictures, we saw that they downloaded to the computer very nicely and went to bed. Fast forward to the morning. I woke up way before Jason and decided to grab his laptop and go into the other room to read my email. The iPod was connected, but since both seemed to be sleeping, I just disconnected the iPod and took the computer.
You know how computers get grumpy when you detach a piece of hardware without dismounting / ejecting it? Well, I got that same message that we always get ... the one that we all kind of ignore, knowing that we shouldn't have detached the hardware, but whatever. You've done it ... I know you've done it.
When Jason realized what I had done he said, "I bet you didn't disconnect it properly and the computer yelled at you didn't it?" I meekly said yes, and we kind of laughed about it.
A while later, Jason went to download his photos and the computer wouldn't recognize the iPod. It knew something was there, but wanted to reformat it. That was the only option that Jason seemed to have. I was in deep doo-doo. He tried everything he could think of - restarting, he went on boards to figure out if anyone had experienced the same thing, tried mounting with the iPod connected to it's AC adapter, turning the iPod into a hard drive and trying to make my computer recognize it ... nothing was working.
We for sure were not going to let anything reformat the iPod - that would have meant losing everything we had taken in Venice that was not yet backed up.
To give J credit, he really kept his cool. He wasn't mad at me, and realized that it was a serious glitch in the iPod software that was letting this happen. He was almost out of options when he decided to try Norton Disk Doctor. He said that it had saved him before, and so we shelled out the $100 for a new copy of it and let it run.
Disk doctor found several errors in the directory structure and apparently repaired them. When the program was finished running ... magic! It allowed the iPod to be mounted, and Jason was able to (quickly) download all of his pictures. He is planning on wiping the iPod photo clean today and reformatting. At some point during all the drama, he grumbled something about wishing that he had bought the Nikon gadget that allows photo storage instead.
In the end, I don't think either of us regret buying or using the iPod photo, we just had a scary couple hours and will probably treat it as gold whenever it is not backed up ... and I have vowed to never unplug the iPod from his computer without ejecting it via the OS again.
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